Help Center

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Help Center - Quickly locate the information you need
Customer Service
Do you have a question about Capital One Auto Finance®, the lending process, or your auto loan account? Our customer service representatives are happy to help you.

Questions about your application or Blank Check® Questions about your auto loan
Call us at
1-800-689-1789
Call us at
1-800-946-0332
Mon – Fri, 9 a.m. – 9 p.m. ET
Sat, 10 a.m. – 7 p.m. ET
Mon – Fri, 9 a.m. – 9 p.m. ET
24 hour automated assistance
E-mail us at comment@capitaloneauto.com. Enroll now to send and receive
secured account messages.

Looking for online help? Please check out our Help Center guides below. They're filled with a lot of great information, including answers to many of the most common customer questions.

Auto Buying Guide
Do you need information about how to shop for the right car or negotiate a great deal? For example, do you know the pros and cons of buying a new versus a used vehicle? Can you tell what a good price is? In this guide, you'll get the facts that'll help you turn the buying process to your advantage.

Selling Your Car
Ready to sell your car? Use our handy guide filled with tips and tools for navigating through your car-selling experience. Learn the best way to place your ad, how to locate the largest number of qualified buyers, and how to get the most money for your car. Sound good? It is, and it's all right here.

Frequently Asked Questions
Find the answers to many of the questions car buyers like you have asked us.

Loan Calculators
Need help calculating your loan amount and monthly payments? Simply enter some basic information, and we’ll do the rest.

Auto loans online

Apply for your new or used car loan online and get a response in minutes

Upon approval, get a no-obligation Blank Check®  as soon as the next day

Make the Blank Check payable to the dealer and drive away

Apply Now

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Auto Loan Tools & Resources
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Special deals
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