Financial Literacy Review

RESOURCES

Banking in the Digital Age

What is digital financial literacy, why does it matter, who is digitally financially literate, and where are consumers learning?

The research in this report seeks to inform and provide additional perspectives on how consumers are navigating their digital financial education today. It builds upon a strong foundation of research and best practices regarding the financial health of U.S. consumers. Below is a brief summary of existing consumer insights for practitioners to strengthen the financial education resources and delivery to consumers. Note: The summary includes select studies from the past 5 years and is not exhaustive of all existing studies. 

Key Learnings: 

  • Financial literacy levels are generally low across the country

    • Financial literacy levels vary significantlyacross different demographic groups.

    • Multiple studies indicate that there is room for improvement in basic financial literacy levels among Americans. 

    • Financial literacy among Americans appears to be (slowly) increasing2
       

  • Financial literacy shapes financial health

1. Consumer Financial Protection Bureau. Financial Literacy Report (2022)
2. Milken Institute. Financial Literacy in the United States (2021)
3. Global Financial Literacy Excellence Center (GFLEC). TIAA Institute - GFLEC Personal Finance Index (2024)
4. FINRA Foundation. Financial Capability in the United States (2022)

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Insights Center

Chapter One

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Chapter Two

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