Paying your previous auto lender

Learn about your responsibility to pay existing balances with your previous lender.

Paying your previous auto lender

Learn about your responsibility to pay existing balances with your previous lender.

You will still need to pay your previous lender until Capital One's payoff check is processed and your balance is zero. This will help avoid any potential penalties for non-payment. Not making your payment to your previous lender before our payoff check is processed by them may result in your account being past due and a past due account may delay our ability to finalize refinancing. Your previous lender will issue you a refund if overpayment occurs.