Want a little extra time before you decide to book a flight? For some flights offered through Capital One Travel, you can “freeze” the price for a specific period of time by paying a small fee. Freezing the price of a flight will give you some extra time to plan your trip—and you won’t have to stress about the price potentially going up.
When you freeze the price of the flight, Capital One Travel will hold that price for you until the expiration date of your frozen price. That expiration date will be given to you before completing your purchase.
If the price of the flight increases after you freeze it (and before your frozen price expires), Capital One Travel will cover any fare increase up to the maximum amount, which will also be given to you before completing your purchase. If the price goes down, you pay the lower price.
Here's how to freeze the price of a flight:
1. Sign in to Capital One Travel and search for a flight.
2. On the flight results page, select Freeze price.
Or, if you prefer, select your flights first and then select Freeze this price on the Review Itinerary page (if available).
3. If you selected Freeze price from the flights results page, click Continue if you want to select the suggested flights or Choose another flight to select your own set of flights to freeze.
4. Choose the duration of your price freeze.
Images of mobile experience for illustration only. User experience and fee details may vary.
5. Ensure the details are correct and then follow the on-screen instructions to complete your booking.
Images of mobile experience for illustration only. User experience and fee details may vary.
Images of mobile experience for illustration only. User experience and fee details may vary.
After you purchase your price freeze, you can view your price freeze details in your confirmation email or by following these steps:
1. Sign in to Capital One Travel and click the menu button in the top right-hand corner.
2. Select My Trips.
3. Select the Frozen Prices tab to view your frozen flights and proceed to booking.
If your frozen price has not expired but there aren't enough seats available when you try to book, Capital One Travel will give you the option to apply your freeze to a similar flight if available, or you can get a refund for your price freeze fee.
Similar flights will have the exact same dates, origin and destination as the flight you froze. As long as your freeze hasn't expired, your original frozen price and the remaining duration of the freeze will be transferred to the similar flight you select. Capital One Travel will also cover the price difference up to the maximum service cap that was specified when you froze the price.
Need more help? Check out all Capital One Travel help topics or give us a call at 844-422-6922.
When do frozen prices expire?
The expiration date and time are specified when you pay to freeze the price, which you can see in the Frozen Prices tab of the My Trips page any time. If you decide to book the flight after the frozen price expires, you’ll pay the airline’s current price.
What happens after I freeze a flight price?
You’ll receive a confirmation email when you freeze a flight price. The email will specify your maximum refund amount as well as the expiration date and time of your frozen price.
How many passengers is the price freeze valid for?
The frozen price is valid only for the number of passengers you indicated when you paid to freeze the price. If you freeze the price for multiple passengers, you’ll need to book for all the passengers in order to purchase your tickets at the frozen price. For example, if you freeze the price for five passengers, you must book for all five. And if fewer than five seats are available, the flight is considered unavailable for you to book.
Can I freeze the price of a flight for a child?
Due to airline contracts, Capital One Travel can’t support any bookings in which the only traveler is younger than 18 years old. This means you can’t book a frozen trip price for a minor traveling alone.
