You can add a biller through the website or mobile app.
To add a biller through the website:
- Sign in to capitalone.com
- Click on your checking account
- Click “pay bills”
- Click “add a company or person”
To add a biller through the mobile app (direct accounts only):
- Sign in to the Capital One Mobile app (Text “MOBILE” to 80101 for a link to download)
- Click on your checking account
- Click “pay bills”
- Above your biller list, click on “add payee”
Please note: If the company cannot be found in the database, you can add their information manually by following the prompts.