Add a payee in bill pay

You can add a payee through the Capital One website or mobile app.

To add a payee:

1. Sign in to your account at capitalone.com or in the Capital One Mobile app.

2. Select your checking account.

3. Select “Pay Bills” or “Bill Pay,” depending on the platform you’re using.

4. From Overview, go to Payees and select “Add payee.” When adding a payee for the first time, you’ll need to provide your account number. You may also need to add the payee’s address. A payee’s address is the address used for paper check payments delivered by mail and can usually be found on your billing statement.

5. Search for your payee in our directory, or add them manually. Then fill out the form, providing the requested information.

Note: If the payee isn't coming up in the search, try an alternate spelling or acronym instead. If you still can't find the payee, you have the option to enter their information manually, and we’ll pay them with a paper check.