Mobile App Steps:
1.Sign in.
2.Tap on the profile menu in the lower righthand corner of the screen.
3.Select Account & Feature Settings.
4.Select Manage My External Accounts.
5.Tap on Add an External Account.
6. Complete the following fields:
- Choose Account Type
- Account Number
- Verify Account Number
7. Tap on Add Account.
You’ll see a message confirming your external account has been added and whether you need to verify test deposits to confirm the account for transfers. If there are no next steps listed, you’ve completed the process.
If test deposits are needed to verify the account, you should check your external account to verify the two small amounts we deposited. Your test deposits will be available either immediately or up to 3 business days after linking your external account.
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Refer to Verify an External Account for steps on how to verify your external account after linking.
How many accounts can I link?
You may have up to 3 external accounts linked. You can not link a new external account if you currently have an unconfirmed link. That link must be confirmed or deleted before proceeding with the new link.
Can I link someone else’s account?
Customers can only add external bank accounts that they own. These external bank accounts must be a personal checking, savings or money market account with the name of the account holder matching the Capital One account.
Can I link a business account?
You may not link an external business account to your personal Capital One account. If you are linking to a personal account, the external bank account must also be a personal checking, savings or money market account with the name of the account holder matching the Capital One account.
Can I link a Capital One account?
Customers can only link external bank accounts, which are bank accounts at other financial institutions. To transfer money between your Capital One accounts, use the internal transfers feature. To transfer money to another Capital One bank account owner, you may use a different service, such as Zelle®.