If you’re sending a payment to a new payee, add the payee through directory search or manually first.
To schedule a payment:
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Sign in to your account at capitalone.com or in the Capital One Mobile app.
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Select "Pay Bills" or “Bill Pay,” depending on the platform you’re using.
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From Overview, go to Payees and find the one you want to pay. Select “…” to view actions you can take.
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Select the type of payment you’d like to make, such as a one-time payment or recurring payment, then fill out the form.
Only payees found in our directory are registered with online bill pay to receive electronic payments. Manually added payees will receive a paper check by mail.
Note: Selecting a payee from our directory does not guarantee electronic payment. For various reasons, your payment may be sent as a check instead of electronically. Check payments may take 7-10 days to arrive. We’ll let you know if a payment is sent by paper check.