You can call us anytime to delete your online access.
Deleting online access means that we’ll delete your username and password, and you’ll no longer have access to your Capital One accounts online or through our mobile app.
It may take up to 2 weeks to process your request. You can continue to access your accounts online during this processing period.
You can establish a new online profile anytime by re-enrolling your accounts for online access.
Call Capital One: 844-348-8656
Call from outside the U.S.: 804-934-2001