5 employee retention strategies

Employee retention is one of the biggest challenges businesses face today. Keeping talented employees requires more than offering a competitive salary—it’s about creating an environment where they feel valued, supported and engaged.

Businesses can build stronger, more loyal teams by investing in retention strategies that focus on professional and personal well-being. Keep reading to discover 5 employment retention strategies you can adopt immediately to help reduce employee turnover.

What you’ll learn:

  • One of the biggest challenges employers face today is employee retention, but implementing proactive retention strategies may help retain top talent and stop turnover.
  • Some immediate ways to improve retention rates are to create a positive work culture, provide professional growth opportunities, offer competitive compensation and reward employee efforts.
  • While compensation and recognition are important, more employees will leave due to a lack of engagement and work-life balance than salary dissatisfaction.

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What is employee retention?

Employee retention measures how effectively you retain employees—especially valuable ones. It typically correlates with a positive work environment that promotes feelings of value, respect and appreciation—because employees who are engaged, satisfied and treated well are often more likely to stay with a company longer.

Why is employee retention important?

Employee retention is important because it typically plays an essential role in building a successful team. At times, it also correlates directly with other key aspects of your business, such as:

  • Employee output
  • Work quality
  • Client experiences
  • Institutional knowledge
  • The bottom line

Long-term employee retention helps boost morale because it encourages employees to develop rapport with each other—and clients and customers—which allows for efficient task delegation, collaboration and innovation. On the other hand, poor retention, or high employee turnover, often results in spending additional resources on training, correcting new-hire errors and identifying problems that arise from a lack of long-term staff.

5 effective strategies to retain employees

Usually, a high turnover rate and several other telltale signs let you know that your employees might be unhappy and it’s time to implement a strong retention plan. These signs include:

  • Employees seem disinterested or disengaged at work.
  • There are persistent decreases in productivity, performance and attendance.
  • There’s conflict and little communication among teams.
  • Employees demonstrate signs of burnout.

If any of these apply to your team—or if you want to take action before they do—the following 5 employment retention strategies may help.

1. Build a positive environment

Cultivating a positive, inclusive company culture is critical to employee retention and should be a team effort. One way to do this is to solicit feedback.

Soliciting feedback may help keep employees engaged and invested in the workplace, create a sense of genuine caring and raise team morale. For example, try the following:

  • Stay interviews: Stay interviews are like exit interviews except they focus on why employees have stayed and what would make them more likely to remain.
  • Anonymous surveys: Provide opportunities for anonymous surveys to solicit honest feedback about what could be improved in the workplace.
  • An open-door policy: Instituting an open-door policy can inspire employees to come to you with ideas or concerns.

2. Provide opportunities for professional growth

Connecting employees with opportunities for professional growth often adds value to their employment and provides additional incentives for them to stay. Take time to learn about your team members’ career goals and help them develop a career path to achieve them.

Offer enrichment and professional development opportunities, such as additional training, advanced certifications or industry seminars, as employee benefits. This can help employees feel supported in their growth and, therefore, more likely to remain engaged and committed to the organization.

3. Offer competitive compensation

One reason for employee turnover is compensation, so much so that a recent survey found that 71% of those asked said salary expectations were the most significant challenge to retention.

This underscores the importance of competitive pay in retaining employees. Organizations prioritizing transparent and equitable compensation can potentially enhance satisfaction, reduce turnover and build a more committed workforce.

4. Recognize and reward

Salary and compensation are important, but employees may feel dissatisfied if they aren’t recognized or rewarded for their efforts. Highlighting employees during meetings or emails and celebrating birthdays and work milestones may help promote long-term retention.

5. Support work-life balance

A recent Gallup poll found that 4 times as many employees left their jobs due to engagement and work-life balance reasons compared to those who left because of compensation, clearly highlighting the need for employers to take proactive measures to create an environment where employees can achieve an acceptable work-life balance.

Employers can support a work-life balance by trusting their employees and embracing flexibility. For example, try implementing one or all of the following:

  • Offer flexible hours: Allow employees to choose their start and end times.
  • Provide remote work options: Enable employees to work from home when needed.
  • Allow compressed workweeks: Offer the option to work longer days for a shorter week.
  • Accommodate unique needs: Understand and consider individual preferences and responsibilities outside work.

By empowering your employees to manage their work-life balance, you can potentially boost morale and inspire a stronger commitment to your business.

Employment retention strategies FAQ

Implementing retention strategies can significantly reduce turnover, improve job satisfaction and enhance overall company performance. Here are some FAQ people have about employee retention strategies:

When it comes to retaining employees, most employers agree that it takes:

  • Respect
  • Recognition
  • Reward

And not just at annual review time but on a day-to-day basis. 

There are many facets of employee retention. Four major pillars are:

  • Employee well-being
  • Company culture
  • Training and development opportunities
  • Employee recognition

Building your retention strategies around these 4 pillars can help create an environment that attracts and retains top talent.

To calculate employee retention over a specific period, follow these simple steps:

  1. Select the time frame: Companies typically track employee retention annually, but you can choose any length of time that fits your needs.
  2. Gather the numbers: Count the number of employees at the start of your chosen time frame and the number at the end.
  3. Calculate: Divide the number of employees at the end of the period by the number at the beginning, then multiply that result by 100 to convert it to a percentage.

The final number is your employee retention rate, which shows the percentage of employees who stayed with your company over the specified time frame. For example, if you started the year with 200 employees and ended with 160, your retention rate would be 80%. 

Retention rate = (160/200)×100 = 80%

Key takeaways: Employee retention strategies

Strong employee retention strategies are often critical to maintaining a successful workforce. When retention is low, everything from your business’s reputation to its bottom line might be affected. Developing a proactive plan to retain employees typically yields impressive results that may help your business thrive.

Let Capital One support you as you run your business. Explore and learn more with Capital One’s business resources.


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