How to get started with Capital One mobile banking

Mobile banking apps make it easy to access your banking and credit card accounts anytime you need. And with the Capital One Mobile app, you can complete all sorts of everyday financial tasks right from your phone, from paying bills to sending money to friends and family with Zelle®.

If you’re enrolling in Capital One mobile banking for the first time, the steps below will walk you through everything you need to know to set up your account.

Key takeaways

• You can download the Capital One Mobile app from the Apple App Store or Google Play™ or by sending a text to “80101”.

• Once you’ve downloaded the app, you can sign in using your Capital One online banking credentials.

• You can use the app to pay bills, deposit checks, monitor activity in your checking and savings accounts, and more.

Follow these steps to download the Capital One Mobile app and set up your account.

If you haven’t already, you’ll need to enroll in online banking with Capital One before you can get started with the mobile app. That’s because you’ll need an existing Capital One account username and password to sign in to the app.

Enrolling in online banking is easy and only takes a few minutes. But you’ll want to have the following information handy to make the process as seamless as possible:

• Your Social Security number or Individual Taxpayer Identification Number

• Your Capital One bank account or credit card account number

• A valid email address

To activate your account, click on “Set up online access” from the Capital One website, enter your information and follow the prompts to verify your information and create your username and password.

Once you’ve activated your online account, you’ll need to download the Capital One Mobile app to your mobile device. There are two easy ways to get the app:

• Download it from the Apple App Store if you have an iOS device or Google Play if you have an Android device.

• Text “GET” to “80101” to have a download link sent to you.

Once you’ve successfully downloaded the app, you can sign in using the username and password associated with your Capital One online banking account.

Once you are signed in, you will be able to see your current account balances and access all your Capital One accounts on the home screen. Click on any account to see additional details, such as your transaction history, account statement and payment due date.

You’ll also have access to a number of other convenient money management tools and services, including:

• Eno, your Capital One virtual assistant, which can answer questions about your account via chat

• Zelle®, a peer-to-peer payment service that allows you to digitally transfer money to family and friends

• CreditWise, a free credit monitoring service that alerts you to changes in your credit score

• Virtual cards, which allow you to shop online without exposing your actual card numbers

• ATM locator, which allows you to find a Capital One or partner ATM near you

• Mobile check deposit, which allows you to deposit a check by uploading a photo of it

The app also provides access to a number of security features, including the ability to set up instant purchase notifications, which may help you track spending, and fraud alerts, which help alert you to suspicious activity on your account. You can also enable card lock in the event your card is lost or stolen.

Learn more about how Capital One security features can help keep your information safe.

If you’re already enrolled in online banking with Capital One, getting started with the Capital One Mobile app is easy. The app is a convenient way to manage your credit card, savings and checking accounts on the go, and it features a number of tools to help you with everyday money management and budgeting tasks. 

If you’re ready to get started with mobile banking, download the Capital One Mobile app today.