Locking your debit card will prevent transactions with your debit card until you unlock it. Keep in mind that this won’t stop automatic bill payments or other scheduled transfers.
To lock your debit card through the website:
-
Sign in to capitalone.com.
-
Click on your checking account with the linked debit card.
-
Click “account services & settings” (if on a mobile browser, click “more”).
-
Click “lock your card” from the “manage debit card” section.
-
Click “Yes, lock my card” to complete the change.
To lock your debit card through the mobile app:
-
Sign in to the Capital One Mobile app (Text “MOBILE” to 80101 for a link to download).
-
Tap on your checking account with the linked debit card.
-
Tap “lock card” on the “I want to…” menu.
-
Tap “lock card” to complete the change.
To unlock your card, go through the same steps on our site or app.